At Central National Bank we’re all about service to our customers. And one of the services we provide is fraud monitoring.
For your protection, we recently placed a block on certain types of Central National Bank debit card transactions. If you have problems using your debit card to conduct International telephone or Internet transactions, it may be due to our attempt to protect your account from fraud. Transactions affected are those that require you to key in your card number in order to make a payment.
This change will not affect traditional retail transactions (those made in person). So, if you’re traveling feel free to continue use your debit card overseas!
We know that being away from home can be tough sometimes. So make sure to let us know if you have travel plans. We can put extra monitoring in place to lend you “peace of mind” while you’re away from home.
Call your local branch if you have questions regarding this change or specific transactions.
We appreciate your business, as well as your patience and understanding! Thank you!
2 thoughts on “For Your Protection”
If I am going to be traveling do I need to notify my local branch? Can I submit this online? Or do I need to call? I just want to make sure my debit card doesn’t get turned off while I am traveling in the US and outside the US.
Hi Christina, That’s a great way to ensure that your card will work while traveling! A call to the local branch, our toll-free number, or a secure email via online banking will all do the trick as long as you give us a little advance notice. Thanks for thinking ahead – that helps us, help you!