Fraud Alert: Automated Telephone Calls

We’ve had several reports that customers are receiving automated telephone calls from a restricted number.  The call informs the customer that there has been fraud on their account, to continue press 4 (or another number). These are phishing calls designed to get customers to provide account information. Please do not provide account information if this happens. Contact your local branch with questions or concerns.

Celebrate 130 Years with Us!

October 2014 marks the 130th year of service for Central National Bank, but we’re really excited, so we’re celebrating all year. Watch for specials and other fun stuff throughout the year, there’s bound to be something that interests you!

For January…

 

To sign up contact your local branch.

Fraudsters May Take Advantage of Target Data Breach

There have been daily news stories about the Target data breach and how it may affect shoppers. This is a great time for scammers to send out phony emails from Target pretending to help. What they are really trying to do is to trick you into giving them your personal information.

If you get an email that says it is from Target, look for the following to make sure you don’t get scammed.

  • If any email asks for your personal or financial information, it is most likely a scam.
  • If you receive an email that asks for your debit or credit card number, do not reply. No legitimate business will ask for your personal information through unsecure methods like email.
  • If there are links in the email, do not click on them.
  • Scammers create links and sites that look like the real deal. These phony sites can install viruses to your computer or direct you to spoof sites that exist to steal your information. Hovering over a link can reveal a deliberately misspelled web address, or a completely different destination. To be safe, you should typed the URL directly into your browser.
  • Be aware that scammers may send emails promising a free gift card, a new tablet or computer, or even a job in exchange for your personal information. Remember, if it sounds too good to be true, it probably is too good to be true.

Target Data Compromise

Target released a statement today confirming a breach which affects nearly 40 million credit and debit card holders.

Anyone who shopped at a Target Store between November 27, 2013 and December 15, 2013 could be at risk. As a result of this situation, Central National Bank has decided to reissue new cards and PIN’s to all customers impacted by this breach. We also encourage you to monitor your accounts closely.

Central National Bank takes the protection and security of our customer information very seriously and we are actively monitoring accounts for suspicious activity.  If you notice something suspicious on your account please contact us immediately. We can immediately inactivate your card and work with you to dispute the fraudulent charges.

To learn more about this situation read Target’s official statement at https://corporate.target.com/discover/article/Important-Notice-Unauthorized-access-to-payment-ca

 

Phone Scam Targets Customers

We want to make everyone aware that we have had a report of a gentleman named “Greg Stockholm” calling Central National Bank customers. He starts out the conversation asking if the customer has received a letter from Central National Bank regarding corporate security. He then tells the customer that he wants to have a conversation about his company’s security issues.

Be advised that this is a scam.

If you receive a call concerning this, please DO NOT give the criminal any information.

 

Beta Bot Malware Blocks Anti-Virus Programs

The FBI is aware of a new type of malware known as Beta Bot. Cyber criminals use Beta Bot to target financial institutions, e-commerce sites, online payment platforms, and social networking sites to steal sensitive data such as log-in credentials and financial information. Beta Bot blocks computer users’ access to security websites and disables anti-virus programs, leaving computers vulnerable to compromise.

Beta Bot infection vectors include an illegitimate but official looking Microsoft Windows message box named “User Account Control” that requests a user’s permission to allow the “Windows Command Processor” to modify the user’s computer settings. If the user complies with the request, the hackers are able to exfiltrate data from the computer. Beta Bot is also spread via USB thumb drives or online via Skype, where it redirects the user to compromised websites.

*Windows Command Process message box
Figure 1, Beta Bot “Windows Command Process” message box

Although Beta Box masquerades as the “User Account Control” message box, it is also able to perform modifications to a user’s computer. If the above pop-up message or a similar prompt appears on your computer and you did not request it or are not making modifications to your system’s configuration, do not authorize “Windows Command Processor” to make any changes.

Remediation strategies for Beta Bot infection include running a full system scan with up-to-date anti-virus software on the infected computer. If Beta Bot blocks access to security sites, download the latest anti-virus updates or a whole new anti-virus program onto an uninfected computer, save it to a USB drive and load and run it on the infected computer. It is advisable to subsequently re-format the USB drive to remove any traces of the malware.

Mobile Deposit has Arrived!

We’re very excited to announce the newest feature within our smart phone app… Mobile Deposit!

That’s right, you can deposit checks simply by taking a picture of the check! Submit deposits to your account after hours, on the go, when you’re out of town… ANYWHERE! It’s so easy. Sign up today and see!

For more details about the program, or to sign up, visit our website.

For complete details about processing visit our Frequently Asked Questions page.

New Location in Topeka!

Yesterday, we held a ribbon cutting ceremony to formally announce the grand opening of our newest bank branch located in the Walmart Supercenter on Wanamaker Road in Topeka, KS!

Bank employees, guests, and Topeka Chamber of Commerce representatives were in attendance for the ceremony. Marsha Sheahan, Vice President of Public Relations, offered welcome remarks and introduced Central National Bank representatives for their comments.

“Our bank values our partnership with Walmart and is proud to offer customers such a convenient option for banking services,” said Ed C. Rolfs, Central National Bank Chief Executive Officer. “We are committed to Topeka and really enjoy our customers here and this community.”

We operate in-store bank locations in six Walmart stores across Kansas. The new Topeka Walmart location is a full service banking location and is open seven days a week. The branch is equipped with a Smart ATM, enabling customers to make deposits and withdraw cash after hours.

“Our team is thrilled to be here and open for business,” said John Legg, Branch Manager. “We have exciting grand opening specials and encourage everyone to stop in and visit our new branch.”

The Topeka Walmart branch will be open Monday-Friday from 10:00am to 7:00pm, Saturdays from 9:00am to 4:00pm and Sundays from Noon to 4:00pm.

Fraudulent Correspondence Attributed to Officials of the Office of the Comptroller of the Currency

Fictitious correspondence, allegedly issued by the Office of the Comptroller of the Currency (OCC) regarding funds purportedly under the control of the OCC and other government entities, is in circulation. Correspondence may be distributed via e-mail, fax, or postal mail.

Any document claiming that the OCC is involved in holding any funds for the benefit of any individual or entity is fraudulent. The OCC does not participate in the transfer of funds for, or on behalf of, individuals, business enterprises, or governmental entities.

The letters may indicate that funds are being held by Bank of America and that the recipient will be required to pay a mandatory express service charge to have the funds released.

A sample copy of this fraudulent correspondence can be found here, which is being sent to consumers in an attempt to elicit funds from them and to gather personal information to be used in possible future identification theft.

The correspondence in question contains forged signatures of former OCC officials. In addition, the material contains a fictitious e-mail address that is not associated with the OCC.

Before responding in any manner to any proposal supposedly issued by the OCC that requests personal information or personal account information or that requires the payment of any fee in connection with the proposal, the recipient should take steps to verify that the proposal is legitimate. At a minimum, the OCC recommends that consumers

  • contact the OCC directly to verify the legitimacy of the proposal (1) via e-mail at occalertresponses@occ.treas.gov; (2) by mail to the OCC’s Special Supervision Division, 250 E St. SW, Mail Stop 8E-12, Washington, D.C. 20219; (3) via fax to (571) 293-4925; or (4) by calling the Special Supervision Division at (202) 649-6450.
  • contact state or local law enforcement.
  • file a complaint with the Internet Crime Complaint Center at www.ic3.gov if the proposal appears to be fraudulent and was received via e-mail or the Internet.
  • file a complaint with the U.S. Postal Inspection Service by telephone at (888) 877 7644; by mail at U.S. Postal Inspection Service, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100; or via the online complaint form at https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx, if the proposal appears to be fraudulent and was delivered through the U.S. Postal Service.

Any information regarding the subject of this or any other alert that you wish to bring to the attention of the OCC may be sent to occalertresponses@occ.treas.gov.

 

 

Vishing Scam

We have received reports of phone calls from an unknown telephone number in which an automated message claims that the customer’s debit card has been deactivated, and they are instructed to enter their card number in order to reactivate the card. This is a vishing scam, and customers are advised to hang up the phone immediately. Central National Bank does not use automated messages to contact customers about their accounts. If you have any questions, please call us at 1-888-262-5456.