It has come to our attention that some Safari users have been experiencing intermittent problems while using Central Online Banking. The most common problem is that customers will try viewing their account history but will get an error message. While researching this, it was discovered that these issues began with the recent release of Safari version 5.1.4, and numerous other industries have also been impacted. Our online service provider has notified Apple, and they are working together to determine the necessary changes that will allow our customers to navigate our website seamlessly.
In the meantime, we recommend that customers try using a different browser, such as Internet Explorer or Firefox, when using Central Online Banking. We hope that this problem can be resolved in a timely manner, and we apologize for any inconvenience this has caused.
UPDATE (4/9/12): We have identified a temporary workaround that Safari users may use until the problem is permanently fixed. Immediately after you log in, and before doing anything else, click the refresh button on your browser toolbar to reload the page. Then, try going to the transactions page of an account. You should now see the page contents and not the blank white page.
UPDATE (5/10/12): The latest version of Safari, 5.1.7, should fix this problem. If you are still experiencing it, please update your browser.
Fictitious correspondence, allegedly issued by the Office of the Comptroller of the Currency (OCC) regarding funds purportedly under the control of the OCC and other government entities, is in circulation. Correspondence may be distributed via e-mail, fax, or postal mail.
Any document claiming that the OCC is involved in holding any funds for the benefit of any individual or entity is fraudulent. The OCC does not participate in the transfer of funds for, or on behalf of, individuals, business enterprises, or governmental entities.
The letters may indicate that funds are being held by the OCC, the U.S. Department of Homeland Security, or the U.S. Department of Justice because of the need for payment of a 0.059 percent revenue charge to the U.S. Internal Revenue Service.
The correspondence in question contains forged signatures of actual OCC officials. In addition, the material contains a fictitious mailing address that is not associated with the OCC.
Before responding in any manner to any proposal supposedly issued by the OCC that requests personal information or personal account information, or that requires the payment of any fee in connection with the proposal, you should take steps to verify that the proposal is legitimate.
At a minimum, the OCC recommends that you:
- Contact the OCC directly to verify the legitimacy of the proposal (1) via e-mail at firstname.lastname@example.org; (2) by mail to the OCC’s Special Supervision Division, 250 E St. SW; Mail Stop 2-7, Washington, DC 20219; (3) via fax to (202) 874-5214; or (4) by calling the Special Supervision Division at (202) 874-4450.
- Contact state and/or local law enforcement.
- File a complaint with the Internet Crime Complaint Center at www.ic3.gov, if the proposal appears to be fraudulent and was received via e-mail or the Internet.
- File a complaint with the U.S. Postal Inspector Service by telephone at (888) 877-7644, by mail at U.S. Postal Inspection Service, 222 S. Riverside Plaza, Suite 1250, Chicago, IL 60606-6100, or via online complaint form at:https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx, if the proposal appears to be fraudulent and was delivered through the U.S. Postal Service.
Below is a copy of this fraudulent correspondence, which is being sent by fraudsters in an attempt to elicit funds and to gather personal information to be used in possible future identification theft.
Many of our faithful followers are already telling their friends about the excellent service they receive at Central National Bank, but those that aren’t are about to miss out on an excellent deal. In January and February we’re offering $25 to our customers who refer their friends to us. All you have to do is pick up your friend referral cards at your local branch and fill in your information. Then, hand them to your friends and tell them about the excellent service you receive at Central! When they open an account, all they have to do is hand over the card. See details below. It’s for a limited time only, so don’t miss out!
After months of development your requests have been answered. The Central National Bank Android App is finally available for download on the Android Market. And, yes, just like the iPhone App it will be free to users!
Don’t forget, to use the app, you must first be enrolled in Central Online Banking. For more information about Central Online Banking including enrollment instructions, click here.
What can the app do?
Users are able to view their account balances, pay bills, transfer funds, and more! The Android app uses the phone’s native features, so using the app has never been easier.
How do I get the app?
Get it on the Android Market
The Federal Reserve Bank has confirmed that there currently are fraudulent emails circulating claiming to be a public service announcement jointly distributed by the Federal Reserve Banks in collaboration with the Internet Crime Compliant Center (IC3) and the National White Collar Crime Center (NW3C).
The email message encourages financial institutions and their employees to visit a rouge website to download the “announcement.”
These are fraudulent emails! Do not click on any of the links or forward to other recipients.
A sample of the email is below:
From: Federal Reserve Financial Services (fedcommunications numbers @ mail – frbservices dot org)
Subject: ATT : Your Name and Organization
This message is to be delivered to: Your Name at Your Organization
In an effort to notify and update all financial institutions and their employees of the recent fraud scenarios The Federal Reserve Banks in collaboration with IC3 and NW3C issued the following message:
A Public Service Announcement has been issued by the Internet Crime Complaint Center (IC3), which is a joint partnership between the FBI and the National White Collar Crime Center (NW3C). Financial Institutions are encouraged to share this public service announcement with account holders.
Visit (Fraudulent link was inserted here) for exact instructions and details on fraud scenarios.
IC3′s website provides a vehicle for consumer’s to file Internet crime complaints. Complaint information will be combined with other related subject information and referred to federal, state, and local law enforcement for the initiation or enhancement of investigations.
This is the second article in a two-part series about credit score information. Our [previous post] showed you what information is included in a credit score.
Now that you know a little more about what goes into your credit score you may be wondering what you can do to improve it. Here are a few simple tips:
Pay Your Bills!
First, and foremost, pay your bills ON TIME, EVERY TIME. You can pay them a few days early to make sure they process on time. Being even one or two days late affects your score the same as being 30 days late. Over 30 days late? You are hurting your score even more.
If you can afford it try and make more than the minimum monthly payment on your credit cards. It will save you money, in the long run, because you end up paying less interest. It will also show lenders that you take your debt seriously and work hard to repay it.
Close Unused Accounts
Close unused accounts. If you have paid off a loan or a high interest credit card and you no longer intend to use it, close it. You do not want to close every line of credit offered to you because another thing credit bureaus look at is your used credit versus your available credit. Bottom line: If it is a card with a high rate then have it closed.
Get a Free Credit Report
You can always get a free copy of your credit report once a year from all three major credit bureaus. It’s simple to call and request your report. Then you know what lenders are looking at when they evaluate you as a borrower. Looking at your free credit report can also help you determine where you can improve.
To request a free credit report, visit http://www.annualcreditreport.com
The biggest shopping day of the year is less than 48 hours away! We can’t offer you a great deal on a flat screen tv or e-reader, but that doesn’ t mean we can’t make you a deal!
If your Turkey Day plans include taking a trip to the stores at Midnight, be sure to check out the details of our Shop & Win Promotion. Each time you use your debit card between Black Friday and Cyber Monday you’ll be entered to win a $100 VISA Gift Card!
At Central National Bank we’re all about service to our customers. And one of the services we provide is fraud monitoring.
For your protection, we recently placed a block on certain types of Central National Bank debit card transactions. If you have problems using your debit card to conduct International telephone or Internet transactions, it may be due to our attempt to protect your account from fraud. Transactions affected are those that require you to key in your card number in order to make a payment.
This change will not affect traditional retail transactions (those made in person). So, if you’re traveling feel free to continue use your debit card overseas!
We know that being away from home can be tough sometimes. So make sure to let us know if you have travel plans. We can put extra monitoring in place to lend you “peace of mind” while you’re away from home.
Call your local branch if you have questions regarding this change or specific transactions.
We appreciate your business, as well as your patience and understanding! Thank you!
Equifax Corporate Security has received notice that some customers and consumers have received fraudulent emails and/or letters falsely claiming to be from Equifax.
One email purports to be from Global Customer Support Center. The email advises customers that they need to download a zip file in order to maintain their secure connection to Equifax. The file to download, however, contains a link to a malware site. There are also several links in the email to Equifax and Oracle. Other emails/letters ask customers to provide bank name, account number and other confidential information.
If you are an Equifax customer and have clicked on a link in one of these emails, immediately contact Equifax Security at Security.DataAdministration@equifax.com. If you have supplied any bank account numbers or other confidential information requested in a letter, you should immediately contact your financial institution.
If you are an Equifax customer and you have clicked on this link, contact Equifax Corporate Security immediately at (866) 493-5983 or Security.DataAdministration@equifax.com
We have received reports from customers who have received emails much like the one listed below. These e-mails and the link included are fraudulent and were not sent by the FDIC. Recipients should consider the intent of these e-mails as an attempt to collect personal or confidential information, or to load malicious software onto end users’ computers. Recipients should NOT access the link provided within the body of the e-mails and should NOT, under any circumstances, provide any personal financial information through this media.
Financial institutions and consumers should be aware that other subject lines and modifications to the e-mails may occur over time. The FDIC does not directly contact consumers in this manner nor does the FDIC request personal financial information from consumers.
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